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Understanding your wallet

Updated on 31 août 2026 · 1 min read

What it is for

The wallet is your account inside the platform. For a client, it holds funds set aside to settle invoices. For a professional, it receives payments from your clients before you withdraw them.

The professional's wallet and its available balance
① your available balance · ② the withdrawal request.

How to top it up

Three methods are available: bank card, SEPA direct debit, and an ordinary bank transfer.

The three ways of crediting a wallet
① the bank transfer, the slowest of the three.

The first two credit your balance once the payment is confirmed. A transfer goes through a check by our team: it is first recorded, then processed, then credited — which is why its status changes in several steps.

The history

The history gathers top-ups and withdrawals, newest first, each with its status. A pending operation appears there just like a completed one: nothing is hidden along the way.

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