How can we help you?
Guides and answers about your project, your account and your exchanges with Hello Archi.
Questions générales
1 section · 2 articlesClients
3 sections · 10 articlesDémarrer un projet
Déposer votre projet, le rendez-vous découverte, ce qui se passe ensuite.
2 articlesDevis et paiements
Lire un devis, le signer, échelonner les paiements, suivre vos factures.
2 articlesSuivre mon projet
Les étapes du chantier, qui fait quoi, et comment se déroulent les échanges.
6 articlesProfessionnels
4 sections · 9 articlesDéfis et candidatures
Recevoir une invitation, y répondre, remettre un devis au client.
2 articlesPortfolio et témoignages
Publier vos réalisations et demander un témoignage à un client.
2 articlesAbonnements
Forfaits, changement de plan, moyens de paiement acceptés.
2 articlesPortefeuille et retraits
Consulter votre solde, demander un retrait, comprendre les délais.
3 articlesArchitectes
1 section · 2 articlesEntreprises
1 section · 2 articlesLatest articles
The SEPA mandate: what it is for, and when to sign itA SEPA mandate authorises direct debits from your account. On Hello Archi, a single mandate covers both the wallet and the yearly subscription.Portefeuille et retraits1 minAsking a client for a testimonialA testimonial is requested through a link you send your client. You read it, and you publish it or not. It is distinct from a review, which is outside your control.Portfolio et témoignages1 minPublishing a project in your portfolioYour portfolio is your public shop window. What to put in it, what must never be written there, and the three visibility levels.Portfolio et témoignages1 minLeaving a review of a professionalAt the end of a project you rate your professional on three criteria. The review is read by Hello Archi before publication and counts towards their public rating.Suivre mon projet1 minProject documents: who sees what?Drawings, photographs, paperwork: every project document has an owner and a visibility. Here is how they are organised.Suivre mon projet1 min
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